Privacy Policy

1. Introduction

jugglezyfv B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our rental management services or visit our website at jugglezyfv.top.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the European Union and the Netherlands.

2. Data Controller Information

3. Information We Collect

3.1 Personal Information

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Property Information: Property details, ownership documents, rental agreements
• Financial Information: Bank account details, payment information, rental income data
• Identification Data: Government-issued ID, tax numbers for property owners
• Communication Records: Email correspondence, phone call records, meeting notes

3.2 Technical Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device information and operating system

3.3 Tenant Information

For our property management services, we may process tenant information including:

• Contact details and identification
• Rental payment history
• Maintenance requests and communications
• Lease agreements and related documentation

4. How We Use Your Information

We process your personal data for the following purposes:

4.1 Service Delivery

• Providing rental management services
• Managing tenant relationships and communications
• Processing rental payments and financial reporting
• Coordinating property maintenance and repairs
• Legal compliance and regulatory requirements

4.2 Business Operations

• Customer support and communication
• Contract management and administration
• Quality assurance and service improvement
• Marketing and business development (with consent)
• Fraud prevention and security

4.3 Legal Basis

We process your data based on:

• Contract Performance: To fulfil our rental management services
• Legal Obligation: To comply with tax, financial, and property laws
• Legitimate Interest: For business operations and service improvement
• Consent: For marketing communications and non-essential cookies

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

• Banking and payment processing partners
• Property maintenance and repair contractors
• Legal and accounting professionals
• IT service providers and cloud hosting
• Marketing and communication platforms

5.2 Legal Requirements

• Government authorities and regulatory bodies
• Tax authorities and financial institutions
• Law enforcement when legally required
• Courts and legal proceedings

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Secure data backup and recovery procedures
• Regular monitoring for security incidents

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services and fulfil contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for accounting purposes

Typically, we retain data for 7 years after the end of our business relationship, in accordance with Dutch legal requirements.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

To exercise your rights, contact us at privacy@jugglezyfv.top. We will respond within 30 days.

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

9.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

10. International Data Transfers

We primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for specific countries
• Certification schemes and codes of conduct
• Explicit consent for specific transfers

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you of significant changes via email or website notice
• Obtain consent for material changes affecting your rights

13. Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, you can:

1. Contact us directly at privacy@jugglezyfv.top
2. File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
3. Contact your local data protection authority if you're in another EU country

14. Contact Information

For any questions about this Privacy Policy or our data practices, please contact us: